Mission Statement

Our mission is to combine customer service, knowledge, experience, technology and ethics to be asset to our clients. We work closely with our clients to design and implement the most appropriate, responsive and cost-effective vehicles to service our clients’ needs. While providing claims management, benefit plans and fringe allocation services, we will always:

  • Provide the highest quality customer service for our insureds
  • Minimize costs to the employer
  • Provide the best possible bona fide benefits for the available funds
  • Partner with our clients and not be just a vendor

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How We Partner

BSI has extensive experience in the Specialized Contract Administrators field. Our clients include Security Contractors, Facilities Maintenance, Transportation, Mail Haulers, Janitorial, Debt Collection and Construction. Our expertise is built on partnering with our clients and then adapting our processes and methodology to suit their unique requirements..

Since the early 1990’s, our largest area of focus has been in the Security Contracting Environment where we have over fifteen different employers. BSI/SCA is the benefits provider or plan administrator for numerous unions who work with prevailing wage employers. We provide all the same services to union members that we would to a traditional employer.

When necessary, we travel to employer sites to meet with the employees and go over any benefit related questions they may have. We schedule these visits to coincide with the open enrollment period whenever possible. The BSI/SCA team will meet with your team anytime we are asked, whether it’s a large training class that is planning to come on board, a change in the contract, or the employer simply feels the employees could benefit from meeting with our team.

At BSI/SCA, we go the extra mile for our clients – even before the bid has been awarded. We consult with you during the bid process to help you get an idea of your cost and benefits needs before you bid. We work with you on implementation to make sure the contract goes smoothly and the employees feel confident in their new employer – regardless if it’s a new award, renewal, or a takeover. We also work with you to educate your employees to ensure they fully understand how to best utilize their benefits and fringe allocations. All of this and our specialized knowledge add up to a true partnership with our clients. As your business grows, so does ours.

Our Core Values

  • Be responsive—Answer the phone and work hard to resolve every concern within 24 hours or less.
  • Be available—Our clients have minimal time to connect with us. We will be available when the client needs us.
  • Be ethical—Every decision, every day, in every way.
  • Be learning—Every situation, every issue, and every client can teach us something new.
  • Be the best—At everything we do.
  • Be sympathetic—Empathize, regardless of where the fault lies.
  • Be communicative—With employers and employees.
  • Be agile—Sell what the client needs, not what you want to sell.
  • Be strong—Fight for the clients at all times.
  • Be respectful—To all clients, employees and vendors.
  • Be honest—The truth never has to be remembered to be retold.

History

Benefit Source, Inc. (BSI Companies) has been fulfilling the needs of employers since the early 1980’s. Robert P. (Bob) Harling, Agency Principal and President of BSI, began his career as a life and health agent for group voluntary and specialized health products. As an employer who provided services to the government on a contract basis, Bob is uniquely qualified to focus on Prevailing Wage Benefit administration.

BSI Companies consults, designs, and implements specialized benefits packages for businesses that require more than a traditional health insurance broker or third party administrator can provide. We design Bona Fide health, retirement, and supplemental benefit plans for employers nationwide. BSI is an experienced source for niche markets with a focus on government contractors that perform SCA, Davis Bacon, ATSA, State Prevailing Wage work, and Taft Hartley groups. We train teams with the knowledge they need to implement and service all facets of their benefit needs. BSI manages clients’ needs from implementation through the life of the plans including all reporting requirements needed to satisfy the employer’s unique workforce.

BSI formed a third party administrator in 2006, Specialized Contract Administrators (SCA), to broaden our client service offerings. We knew that our client’s unique requirements could not be met by other TPAs and saw a niche that only we could fill.  SCA’s services include hourly contribution benefit plans, bill reconciliation, claims payment, enrollment, hour banking, compliance, COBRA, workers’ compensation administration, Bona Fide Trust administration and HRA plan administration. We created our systems for hourly-based fringe accumulation and have met the needs with phenomenal success and client satisfaction.